Services

Passenger Services Ramp Services Flight Operations Aerobridge Operations

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Facilities & Equipments
Passenger Handling Complex

• Back Office
• Flight Operations
• Lost & Found

Ramp Operations

• Equipped to handle up to Boeing 747 – passenger & freighter

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Functions

1. Check-in Activities at counter area
2. Gate Management at side gate for arrival and departure
3. Editing ( Passenger name list)
4. Special Service
   • Unaccompanied Minor ( Arrival and Departure )
   • Wheelchair ( Arrival and Departure )
   • Deportees
5. Baggage Lost And Found

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Ramp Services
Functions

1. Supervising aircraft loadings
2. Physical loading and offloading at aircraft side
3. GSE equipment operator at aircraft side
4. Baggage Handling (baggage makeup and breakdown area)
5. Towing Activities
   • Towing of cargo to and from warehouse
   • Towing and pushback of aircraft
6. Servicing Activities (lavatory and water)

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Flight Operations
Functions

1. Weight and Balance
2. Load Planning (Preparing of loading instruction report)
3. Crew Documentation
   • Filing of flight plan
   • Compiling weather report
   • Compiling of Notam (Notification To Airman)
   • Crew management ( HOTAC)

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Tow Tug (Narrow Body) : Bliss Fox ( F1-80 )     Tow Tug (Wide Body) : Bliss Fox ( F1-450 )     Ground Power Unit : ACE ( 90-140KVA )     Air Start Unit : ACE ( 270ppm )     Water Servicing Truck : Up to B747     Toilet Servicing Truck : Up to B747     Air Conditioning Unit : ACE     Belt Loaders (12 mtr) : TLD     Lower Deck Loaders Wide Platform : FMC ( Commander 15i )     Tow Bar (737) : Hydro     Tow Bar (747) : Hydro     Tow Bar (MD11/DC10/B777) : Hydro     Main Deck Loaders : FMC ( MDL-60 )     Maintenance Steps : 5Ft and 8Ft     Baggage/Cargo Carts : IATA Spec     Baggage/Cargo Tractors : IATA Spec     Pallet Dollies : IATA Spec

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Ground Handling Services   Capabilities
Loading : yes     Unloading : -     Push-back (towing) : -     Cargo Towing : -     Toilet & water Servicing : -     Marshalling : -     Aerobridge operation : -     Driving (staff vehicles & apron bus) : -     Check-in : -     Boarding : -     Special Handling : -     Lost & Found : -     Editing : -     Load-control : -     Crew Brief : -     Aircraft Interior Cleaning : Out-sourced

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Email

Email

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